Digital Front Door

Digital Front Door - a long-standing industrial concept - is poised for a resurgence in the diverse and dynamic landscape of healthcare delivery systems. All types of hospital systems, including safety net, regional and rural facilities, and large integrated delivery networks, stand to benefit significantly from leveraging Digital Front Door technologies to enhance patient access and outcomes. The Digital Front Door encompasses a suite of interactive and transaction-ready elements designed to facilitate digital interactions between patients and healthcare systems throughout the entire patient care journey—from pre-service to follow-up and payment. When effectively implemented, a Digital Front Door strategy can improve healthcare access, increase patient engagement, and minimize or eliminate the reliance on manual and paper-based processes. This patient-facing platform offers a seamless and personalized experience, enabling patients to manage their healthcare needs efficiently.

At e-Zest – An Accion Labs Company, we pride ourselves on being at the forefront of Digital Front Door Services, transforming how healthcare organizations engage with patients in the digital age. With a focus on creating seamless, intuitive, and user-friendly digital experiences, we leverage technology and innovative strategies to enhance patient access, engagement, and satisfaction.

Digital Front Door Solutions & Services

Integration with EMR/EHR

Dashboards for Patient Engagement

HIPPA Compliance

Telemedicine Integration

Care Coordination

Health Tracking and Analysis

medical-app

Patient App Development

Facilitates clinician at your doorstep, enabling patients to receive care at home using medical insurance or card payments
Enables users to easily view appointment statuses, while facilitating easy modification & cancellation
Allows users to update their address book using Azure Map and track clinician’s live location
Enables users to easily check notifications, booking history, and customer care contacts
Allows users to book ancillary services at home
Enables users to set their preferences, share appointment details with family and friends, and obtain follow-ups for the required service
One-click feedback & rating
Dashboard view of patient data

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Clinician App Development

Care triage and coordination
Enables clinicians to view & manage appointments for each day
Offers map view for managing appointments and directions on Azure Map
Enables clinicians to obtain HIPPA and EHR training
Ensures treatment adherence through effective tracking, leading to better health outcomes
Allows clinicians to view & transfer earnings quickly

web-portal

Backend Apps and Web Portals

Availability of a CRM to manage and configure backend apps and portals for effective management
HL7 compliance for secure movement of healthcare data
FHIR Database, covering all aspects of patient engagement
Fire store database
Customer care support website
Supports users (patients and clinicians) remotely
Facilitates booking of walk-in appointments
Ensures effective coordination

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EHR Integration

API-based integration
Data extractions from various disparate systems
Seamless integrations with EPIC, Athena Health, DrChoro, Cerner, etc.
Availability of patient medical history
Pre-check in

Security and Privacy Measures

Our team ensures robust security and privacy measures for protecting sensitive patient data. We employ state-of-the-art encryption protocols to prevent unauthorized access and ensure confidentiality of healthcare data. Our compliance with regulations such as HIPAA underscores our commitment to meeting industry standards for data protection. By implementing rigorous access controls, conducting regular audits, and employing comprehensive data protection strategies, our team safeguards patient information effectively, fostering trust and upholding regulatory requirements seamlessly.

User Experience (UX) Design

We prioritize UX Design to elevate our digital solutions. We ensure intuitive navigation by meticulously mapping user journeys and designing interfaces that are both functional and easy to use. Accessibility features are integrated from the outset to ensure inclusivity, catering to diverse user needs. Our commitment extends to implementing robust user feedback mechanisms, allowing us to gather insights continuously and refine our designs based on real user experiences. By focusing on UX, we not only enhance user satisfaction but also drive engagement, delivering impactful digital experiences.

Interoperability Standards

We recognize that adhering to interoperability standards such as HL7, FHIR, etc. play a pivotal role in ensuring seamless data exchange across diverse healthcare systems and applications. By ensuring compliance with interoperability standards, we enable healthcare providers to efficiently communicate and share patient information, thereby enhancing care coordination and decision-making processes. This results in robust and interconnected healthcare solutions that prioritize data integrity and security.

Scalability and Future Expansion

Our Digital Front Door solutions are meticulously designed to accommodate growth and expansion by leveraging scalable architecture and design principles. This ensures seamless integration of additional functionalities that support evolving healthcare trends. Whether it's expanding user bases, incorporating new services, or adapting to technological advancements, our solutions are agile and robust, capable of evolving alongside our clients' needs. By prioritizing scalability, we empower healthcare organizations to enhance efficiency, improve patient outcomes, and stay ahead in a rapidly evolving digital landscape.

e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.

Digital Front Door

Delivering exceptional and engaging experiences for patients and care providers