The project involved the development of a connected care platform for connecting providers, patients and all stakeholders of the country’s healthcare ecosystem. The resulting solution was built within a record time of 6 months and helped streamlining of the national healthcare system which improved operational efficiency and patient experience considerably.
Globally, telehealth and telemedicine are on the rise, as they provide a valuable alternative to personal care where it is hard for the doctor or patient to reach the physical location. This is especially a problem in developing countries, where there is a disparity in the patient to doctor ratio in remote parts. India has a severe shortage of mental health professionals. And those mental health professionals are concentrated in cities and are not easily accessible. There is also a high level of stigma among the population about mental health treatments. Thus, e-Zest, along with a US-based startup, collaborated on this project that sought to address this need with a simple, convenient, and affordable mental health counseling application.
