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title: Case Study - Healthcare Customer Relationship Management
description: Read how e-Zest has helped migrate MS-Access based application from a legacy platform to a scalable and high performance .NET based application with rich client navigational interface and enhanced features. e-Zest is located in Detroit, Chicago, London, Hanover.
---
[](https://healthcare.e-zest.com/)
- Segments ▼
- [Payers](https://healthcare.e-zest.com/payers)
- [PBM](https://healthcare.e-zest.com/pbm-services)
- [Providers](https://healthcare.e-zest.com/providers)
- [Healthcare Product Companies](https://healthcare.e-zest.com/healthcare-product-companies)
- [Pharma](https://healthcare.e-zest.com/pharma)
- [Life Sciences](https://healthcare.e-zest.com/transforming-the-life-sciences-industry-with-cutting-edge-solutions)
- Products & Services ▼
- [Digital Data Engineering](https://healthcare.e-zest.com/digital-data-engineering-services)
- [Digital Product Engineering](https://healthcare.e-zest.com/digital-product-engineering-services)
- [Digital Transformation](https://healthcare.e-zest.com/digital-transformation)
- [Digital Commerce](https://healthcare.e-zest.com/digital-commerce)
- [Digital Front Door](https://healthcare.e-zest.com/digital-front-door)
- [*IAMOK* Platform](https://healthcare.e-zest.com/i-am-ok)
- [Telehealth Services](https://healthcare.e-zest.com/e-zest-telehealth-services)
- [Mental Health IT Services](https://healthcare.e-zest.com/comprehensive-mental-health-care-solutions-and-services)
- Insights ▼
- [Success Stories](https://healthcare.e-zest.com/success-stories)
- [Blogs](https://blog.e-zest.com/healthcare)
- [Corporate](https://www.e-zest.com)
- [Contact Us](https://healthcare.e-zest.com/contact-us)
# Healthcare Customer Relationship Management (CRM)
The client provides healthcare business solutions to small and medium-sized organizations in the US. e-Zest, as the digital innovation partner, was chosen to help them migrate MS-Access based application from a legacy platform to a scalable and high-performance .NET based application with a rich client navigational interface and enhanced features. This upgrade was intended to help deliver enhanced experiences to their clients, i.e., the healthcare accreditation organization.
Our team helped the client design and develop a high performance, extensible and scalable architecture by extracting the best capabilities of .NET technologies and reusing existing PMS framework for developing a non-clinical PMS to reduce product development costs and time to market the non-clinical PMS product. The methodology enabled the healthcare accreditation organization to provide maximum business while gaining added flexibility and efficiency.
***Fill the form to download the detailed case study.***
# Download Case Study
## Related Success Stories
##### [ Smart Client Electronic Health Record System The client was a West European organization in the health care sector providing services to healthcare practitioners, healthcare institutions, mutual insurance organizations and the government. They have expertise in e-Health integration and project management areas for healthcare IT-projects.](https://healthcare.e-zest.com/case-study-smart-client-electronic-health-record-system)
[Read More](https://healthcare.e-zest.com/case-study-smart-client-electronic-health-record-system)
##### [ Medical Communication System The client’s primary focus was on developing hardware for the medical industry. They had a small software team to support hardware interfacing with medical information systems software through their Medical Communication System. They desired to reduce software costs and focus on hardware business by outsourcing software development to professionals: an IT services firm.](https://healthcare.e-zest.com/case-study-medical-communication-system)
[Read More](https://healthcare.e-zest.com/case-study-medical-communication-system)
##### [.jpg?width=383&height=240&name=Case%20Study%20banner%20-%20Healthcare%20Practice%20Management%20System_Tile%20(2).jpg) Healthcare Practice Management System The client is a Chicago based healthcare software products and consulting services provider startup with special focus on clinical and non-clinical practice management systems. The Project was to build a Practice Management System (PMS).](https://healthcare.e-zest.com/case-study-healthcare-practice-management-system)
[Read More](https://healthcare.e-zest.com/case-study-healthcare-practice-management-system)
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- [Digital Data Engineering](https://healthcare.e-zest.com/digital-data-engineering-services)
- [Digital Transformation](https://healthcare.e-zest.com/digital-transformation)
- [Digital Product Engineering](https://healthcare.e-zest.com/digital-product-engineering-services)
- [Digital Commerce](https://healthcare.e-zest.com/digital-commerce)
- [Digital Front Door](https://healthcare.e-zest.com/digital-front-door)
- [IAMOK Platform](https://healthcare.e-zest.com/iamok)
- [Telehealth Services](https://healthcare.e-zest.com/e-zest-telehealth-services)
- [Insights](https://blog.e-zest.com/healthcare)
- [Contact Us](https://healthcare.e-zest.com/contact-us)
- [Payers](https://healthcare.e-zest.com/payers)
- [Pharmacy Benefit Management](https://healthcare.e-zest.com/pharmacy-benefit-management)
- [Providers](https://healthcare.e-zest.com/providers)
- [Pharma](https://healthcare.e-zest.com/pharma)
- [Healthcare Product Companies](https://healthcare.e-zest.com/healthcare-product-companies)
- [About Us](https://www.e-zest.com/about-us)
- [Success Stories](https://healthcare.e-zest.com/success-stories)
- [Corporate](https://www.e-zest.com/)
- [Accion Labs](https://www.accionlabs.com/)
## Contact us
[Contact us](https://healthcare.e-zest.com/case-study-healthcare-crm#test-popup)
e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.