The client is a German pharmaceutical provider, offering pharmacy services to nursing homes. In Germany, individuals with chronic illnesses, requiring treatment often spanning either a year or their entire lives, are enrolled in home care where they receive tailored medical attention from nurses associated with pharmacies. The client had a desktop product for this process, but they faced several challenges with it like outdated technology, slow performance, and errors arising from manual processes.
To address these challenges, the e-Zest team developed an improved SaaS-based web system that connects hospitals, nursing homes, patients, and pharmacies in a unified platform for efficient homecare services, eliminating the need for manual intervention. The platform facilitates seamless communication between registered patients, hospitals, pharmacies, and nurses, recording homecare data within the system for monitoring and management. It offers features like patient medication management, e-prescriptions, and refill requests, thereby enhancing the overall user experience.
The major business outcomes of our platform were:
- A responsive web system
- Easy-to-navigate application
- Flexibility in carrying out the functions on multiple devices
- Faster delivery process
- Automated Doctors-to-Homecare communication
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